Sign in and protect your sponsor account
Account actions open on the secure Outside Access website.
Tap Open sponsor account. Confirm that the browser address is https://outsideaccess.autosecurelogin.com before entering account information. The Android app only opens approved HTTPS destinations on that host.
Follow the website account activation and sign-in steps. Keep your sponsor password private. Do not enter Securus credentials into an Outside Access sponsor password field or send passwords, one-time codes or PINs to support.
Sign out in the website when you finish on a shared device. Closing the Android companion does not sign you out of a separate browser session. Browser cookies and saved passwords are controlled by your browser.
If you cannot access the account, contact support from the public support page using your account email and a brief description. Support can arrange identity verification; do not create duplicate purchases to recover access.